Privacy Policy - Hyranx Energies Sarl

Effective Date: 25 February 2022

HYRANX ENERGIES Sarl (“HYRANX,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, www.hyranx.com, and any related services (collectively, the “Site”). By using our Site, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information when you use our Site:

1.1. Personal Information You Provide:

Contact details (e.g., name, email address, phone number) when you submit forms or contact us.
Company information when requesting quotes or signing up for services.

1.2. Automatically Collected Information:

Log data, including your IP address, browser type, operating system, and pages visited.
Cookies and similar tracking technologies to improve your experience.

1.3. Third-Party Information:

Information obtained through linked third-party services, such as LinkedIn or other social media platforms.

2. How We Use Your Information

We use your information for the following purposes:

To respond to your inquiries and provide requested services.
To personalize and improve your experience on our Site.
To process payments and manage accounts for our clients.
To send updates, newsletters, and promotional materials (with your consent).
To analyze usage trends and improve our Site and services.

3. How We Share Your Information

We do not sell your personal information. However, we may share it with:

Service Providers: Third-party vendors who assist with hosting, analytics, or customer support.
Legal Authorities: If required by law or to protect our rights and safety.
Business Partners: When necessary to fulfill a joint service agreement.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience.

What We Collect: Information about your browsing behavior and preferences.
Your Choices: You can manage or disable cookies through your browser settings, though this may impact your experience on the Site.

5. Data Security

We implement robust security measures to protect your personal information, including:

Encryption of sensitive data during transmission.
Secure servers and firewalls to prevent unauthorized access.
Regular audits and updates to our security protocols.

6. Your Rights

You have the following rights regarding your personal information:

Access and Correction: Request a copy of your data or correct inaccuracies.
Deletion: Ask us to delete your personal information, subject to legal requirements.
Opt-Out: Unsubscribe from promotional communications at any time.
Data Portability: Request your data in a structured, machine-readable format.

To exercise your rights, contact us at clients@hyranx.com.

7. Retention of Information

We retain your personal information only as long as necessary for the purposes outlined in this policy, unless a longer retention period is required by law.

8. Third-Party Links

Our Site may include links to third-party websites or services. We are not responsible for the privacy practices of these third parties. Please review their policies before sharing your information.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. We encourage you to review this page periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:
📧 Email: clients@hyranx.com
📍 Address: Galerie Albert, 7th Floor, App 7B, Boulevard de 30 Juin, Gombe, Kinshasa, B.P. 12856, DR Congo